by AISTUDIORequest a demoPlans and pricingTRMEMBER 360 / CHECK-INVerifying membership
Ada KayaActive membership · Bilkent
✓ Visit added to the member record.
ReceptionConnected to Member 360
Your whole club.
One system.
Manage your gym's sales, memberships and operations in one place.
00–03 SEC
A moment at your club.
ONE SHARED RECORD
The entire customer journey in one place.
First conversation, membership, payment, class, progress and renewal. Every stage of your customer's journey builds on the same record.
Every record leads to the next action. Leads awaiting contact, upcoming renewals and overdue instalments become assigned tasks on your team's agenda.
Lead profile
View full size ↗Conversations, source, owner and next action in one lead profile.
SMART SEARCH & AI ASSISTANTSkip the menu hunt.
Explore every platform capability ↗
Skip the menu hunt.
Find what you need.
Search or ask. Find the right record and take the next step in the same workspace.
One search. The right record.
- Find customers, leads, memberships and staff in one place.
- Jump straight to a page or action by name.
- Access the user guide and assistant from the same place.
Smart search and the AI assistant bring customers, actions and club data into one workspace.
Open the app ↗SEE THE PRODUCT IN ACTION
Every task has a clear next step.
Choose a workflow. Watch actual product screens or move through the steps yourself.
fitnessOS / Customer journeyCUSTOMER JOURNEY
01 / 06
RENEWALS
Start the conversation before membership ends.
Checkpoints at 60, 30, 15, 7 and 1 day before expiry. Reminders, offers and call tasks all build on the same member record.
- Renewal rate, renewed revenue and value awaiting renewal
- Renewal performance by representative and membership plan
Pınar Uçar · Platinum 12 MonthsExpires October 31
Hi Pınar, your membership ends in 60 days. We can explore your renewal options together.
Follow-up starts as membership expiry approaches.
SALES
Keep every lead in the loop.
Leads from ads, forms and Instagram share one pipeline, with a source, owner and next step. Leads without contact for 48 hours appear in the command centre.
- Conversion by source, campaign and representative
- First response time, sales cycle and reasons for lost leads
No contact · 52 hoursHazal Koç · Meta ad
Owner: Arda Keskin
Follow-up task created
MEMBER RETENTION
See the signs when a member starts to drift.
Visits, class attendance and payment patterns contribute to a risk score. See the reason behind each signal and a suggested follow-up action.
- View monthly revenue at risk in one place
- Explore the reasons and the breakdown by branch and plan
HE
Hazal Ekinci
C000231 · Çayyolu · Platinum 12 Months
85High risk
No visits for 21 days · frequency down 64%Suggested action: contact the member
COLLECTIONS
Keep overdue instalments on your radar.
Ageing bands and a clear follow-up sequence: reminder, call, finance task and escalation. Your team knows who needs attention and when.
- Outstanding balances aged 1–7, 8–30, 31–60 and 61+ days
- Assigned tasks and a recorded communication history
Overdue paymentsAgeing
1–7 days₺213K
8–30 days₺142K
31–60 days₺84K
61+ days₺53K
- 01ReminderDay 1
- 02CallDay 3
- 03Finance taskDay 7
- 04EscalationDay 15
Every step has an owner and a due date on the same record.
MARKETING
Connect ad spend to revenue.
View Meta and Google spend alongside leads, members and attributed revenue. See what each campaign contributes in the same system.
- Cost per lead, customer acquisition cost and ROAS
- Instagram performance, competitor pricing and campaign tracking
Meta · Customer acquisition costFitLife Sports
AUGUST₺4,572
SEPTEMBER₺2,068
↓ 54.8%2 new membersROAS 8.08×
Ad→Lead→Member→Revenue
FOR MEMBERS
The member app is included in every plan.
Check-in QR, class bookings, PT sessions, payments and progress tracking. Opens in a phone browser, with no installation required.
- QR refreshes every 30 seconds; screenshots cannot open the turnstile
- My progress: goals, measurement charts and nutrition plan
30sec
Single-use QR
Refreshes every 30 seconds. Entry confirmation appears on the member's screen.
SEE THE WHOLE MARKET
Follow what is happening beyond your club.
Changes in prices, campaigns and posts.
What changed, where was it found and when was it seen? Keep every detail on your comparison agenda.
See the impact of every post.
Review follower growth, reach, engagement and post performance alongside your marketing data.
GETTING STARTED
We handle setup.
We migrate your data and train your team at your gym. We support you from day one through everyday operations.
- 01
We plan together.
Together, we define your gym's needs and transition schedule.
- 02
We migrate your data.
We handle the transfer of your existing records and system setup.
- 03
Training at your gym.
Your team receives on-site training using its own workflows.
- 04
Your first 30 days, together.
Weekly on-site visits help us review adoption and emerging needs.
Dedicated WhatsApp groupA separate support group for each gym.
Response within 30 minutesDuring business hours.
24/7 incident lineReach us immediately if check-in stops.
Backup check-in without QRAlternative check-in at reception.
REFERRAL PROGRAM
Help another gym get started.
If you rate your experience 9 or 10 at our 30-day review, we invite you to introduce us to a gym owner you know. We prepare the introduction message.
Introduce a gym“Do you know another gym owner like you?”
When the gym you introduce becomes a paying customer.
No setup or data migration fee.
A benefit for both gyms, applied to your service instead of a cash reward.
EXPLORE YOUR ROLE
Your work. Your workspace.
Manager, team member or club member. Experience FitnessOS through your everyday tasks.
Explore role experiences ↗
A PLAN FOR YOUR BUSINESS
A studio. A club. A chain.
Choose the right starting point for your scale. Compare plans, modules and pricing side by side.
Explore plans and pricing ↗FITNESSOS FOR YOUR GYM
See it for yourself.
Tell us about your gym and explore FitnessOS with us. Once you send your request by email, our team sends your demo invitation the same day.
Request a demoContact us directly by email.